Enhancing Client Onboarding and Communication Strategies
In this episode, we delve into the strategies behind improving client onboarding and communication. Discussing standing during meetings for better focus, tweaking video settings, and involving UX expert Adrian to enhance user experience with M R B. We break down our new welcome packet, cover the process from landing page visit to scheduling discovery calls, and share insights on our brochure content. Join us as we outline our consultative approach, team introductions, and address frequently asked questions about our onboarding and sales process. Ideal for prospective clients and those interested in understanding our tailored advisory services.
00:00 Introduction and Casual Conversation
00:48 Starting the Meeting
01:19 Onboarding and User Experience
03:35 Live Show Editing and Scheduling
05:23 Welcome Packet Walkthrough
06:37 Brochure and Marketing Strategy
13:32 Detailed Service Explanation
21:14 Final Thoughts and Wrap-Up
